The Software · Used Cars
Recon 360
Scan the VIN on arrival. Inspect it, price the work, approve what you are actually paying for, and walk the car down one line to the front. Every stage stamped with who moved it and when, so a unit is never sitting somewhere nobody is looking.
The problem
Recon time is the cheapest money in the store, and the easiest to lose.
A car that takes an extra four days to reach the front line is four days of depreciation, floor plan and lost turn that nobody wrote a check for. It rarely goes wrong in one big way. It goes wrong in the handoffs.
Nobody owns the middle
Sales owns the buy and the front line. Service, parts and detail own a piece each. The gaps between them are where the days actually go, and no department shows up on a report for them.
Status lives in someone’s head
Ask where a car is and you get a walk to the back lot and a phone call. If finding out costs that much, nobody asks often enough to catch the one that has been sitting for a week.
The number arrives too late
Average days to front line at the end of the month tells you what already happened. By then the cars it is describing have been sold or wholesaled, and the habit that caused it is a month older.
How a car moves through it
One line, six stages, and a clock running on every one of them.
New arrival, inspection, repair, detail, photo, front line ready. Every move is stamped with who made it and when, so the history of a car is a record rather than a recollection. The stages are yours to name and reorder if your store runs differently.
It starts at the sticker
Scan the VIN from a phone or a tablet and the year, make, model and trim fill themselves in. Open recalls are flagged on the spot. Stock number, mileage, key tags, sets of keys and the door code go on the record while somebody is still standing at the car.
A real inspection, not a glance
Exterior, interior, under hood, under car, tires and brakes, with tread depths recorded rather than eyeballed. The tech adds notes in their own words. It saves as they go, so nothing is lost when they get pulled onto something else, and it prints for the desk.
The work gets priced, then approved
Techs pick from your own list of common repairs, already carrying your labor rate and parts pricing, so the same job costs the same on every car. The manager approves or declines each line, and the total only ever counts the work that was actually approved.
Nothing gets lost between shifts
Every recommendation keeps its own note history. The reason a line was declined in the morning is still there in the afternoon, attached to the line, not sitting in a text message on somebody’s phone.
The car that stalled raises its hand
Set the hours a stage is allowed to take and anything sitting past it gets flagged while it is still sitting. That is the difference between managing recon and reporting on it afterwards.
Everyone sees their own job
Roles run from the owner down to the person taking lot photos, and each one opens to the part of the job that belongs to them. A detailer can mark detail done without being able to move the car’s status or change what it cost.
What the manager gets
A number you can still do something about.
01
Every car, every stage, one screen
Counts by stage and time in stage, on the whole inventory at once. Groups filter by store, so a used car director can see five rooftops without logging in five times.
02
Recon cost that holds up
Parts and labor priced off your own defaults instead of retyped, so the same repair carries the same money on every unit and the total on the car is the total you can defend.
03
Coached, not just installed
The same way John works everywhere else. Software on its own does not shorten anything. The managers get coached on running the line until holding it is the habit.
Let’s fix your drive.
A free 30-minute consultation with John. No pressure, just a look at what’s possible.