Unleashing Your Team’s Potential

Welcome to Fairchild Automotive Solutions, your premier partner in elevating the performance of your dealership team. At Fairchild, we understand the pivotal role that well-trained service managers, advisors, and technicians play in the success of a dealership.

Our comprehensive training programs are meticulously designed to empower, offering a range of options tailored to meet the unique needs of your staff. Whether you prefer the hands-on experience of in-person onsite training, the depth of knowledge delivered in our offsite Masterclass Workshops at the Pinnacle Training Center, or the flexibility of our Virtual Coaching Training Programs, Fairchild Automotive Solutions is committed to enhancing the skills and expertise of your team. Explore our training offerings and invest in the success of your dealership with Fairchild’s industry-leading training solutions.

In-Person Onsite Training

Embark on a transformative journey with our In-Person Onsite Training – an immersive experience designed to elevate your dealership team’s performance. As we begin with warm introductions, our focus shifts to a candid conversation about your current structures, scope, and the aspirations that define your dealership’s future. We delve into the heart of your organization, understanding your hot button pain points, needs, and goals for the year and beyond.

At Fairchild, our commitment goes beyond conventional training. We take pride in our unique Fairchild Training Methodologies that cater to diverse learning styles, ensuring a tailored approach for each member of your team. Accountability is at the core of our methodology, and we guide you through the intricacies of how we foster it within our programs.

Central to our ‘Operating System’ for success is ‘The 4 Disciplines of Execution.’ Strategy is undeniably crucial, but true progress hinges on effective execution. We unfold this framework, highlighting its four pillars:

  1. W.I.G. – Wildly Important Goal: Identify and prioritize the key objectives that will drive remarkable results for your dealership.
  2. Acting on Lead Measures: Pinpoint the actions that have the most significant impact on achieving your goals and focus your efforts strategically.
  3. Maintain a Compelling Scoreboard: Keep your team engaged and aligned by visually tracking progress, fostering a sense of accomplishment, and motivating everyone towards success.
  4. A Cadence of Accountability: Establish a rhythm of regular check-ins and accountability sessions, ensuring that goals are not only set but consistently pursued.

Contact us today to see if the In-Person Onsite Training is the right fit and empower your team with the knowledge, strategies, and accountability mechanisms that drive tangible results. Fairchild Automotive Solutions is not just a training provider; we’re your catalyst for success in the dynamic world of automotive dealership management.

Masterclass Workshops

Fairchild Automotive Solutions offers in-person workshop options in Peachtree Corners, Georgia at the Pinnacle Training Center to improve the skills and knowledge of car dealership professionals. These workshops offer essential skills and tools to improve the performance of dealership professionals and achieve greater success in the service department. We offer two interactive workshop options throughout the year:

Maximizing Every Customer Interaction for Service Advisors

This in-person workshop is exclusively designed for service advisors and focuses on skills and metrics to maximize the client experience and department revenue in a fully transparent, non-confrontational, and consistent way.

Advanced Service Manager & Service Director Masterclass

This highly interactive program is designed for service managers and directors and provides them with the skills and knowledge necessary to maximize their department’s net profit and performance. Participants will learn how to analyze financial statements, identify areas of opportunity, engage customers, and effectively coach their team.

Virtual Coaching

Elevate your dealership’s performance with Fairchild Automotive Solutions’ Innovative Sustainment Virtual Coaching Package. Designed to empower your staff and maintain a competitive edge in the dynamic automotive industry, this comprehensive package offers a range of resources that go beyond traditional training methods.

Package Highlights:

Virtual Role Play Games

Engage your team in a new dimension of learning with interactive role play games. These games not only make training fun but also provide a platform for scoring and team participation. By practicing essential skills in a simulated environment, employees enhance their customer service and sales techniques, translating to improved performance and heightened customer satisfaction.

Bi-weekly Management Coaching

Experience personalized coaching and support through our 30-minute bi-weekly web-calls tailored for dealership managers. This platform enables managers to identify areas of improvement, receive guidance on effective strategies, and foster better team performance. Stay ahead in the industry with focused coaching that drives results.

Weekly Tip of the Week Email

Receive a wealth of knowledge directly to your inbox with our Weekly Tip of the Week Email. Packed with valuable insights, best practices, and industry updates, this resource keeps your staff informed about the latest trends and techniques in the automotive world. Stay ahead of the curve and continuously improve your team’s performance.

Exclusive Management Resources:

For MANAGEMENT, our package extends beyond virtual coaching to include:

  • Customized Common Forms Library: Access a collection of tailored forms to streamline operations and enhance efficiency.
  • Pay Plan Library: Explore proven pay plan templates to optimize compensation structures and motivate your team.
  • Best Practices Library: Gain insights into industry best practices, providing valuable benchmarks for improving dealership operations.

Transform your dealership’s capabilities with Fairchild Automotive Solutions’ Virtual Coaching Package. It’s not just about training; it’s about sustaining innovation and excellence in every aspect of your operations.