Anonymous Client Survey Response
April 10, 2014
John Fairchild and his staff bend over backwards to help me. They can even get into my ADP
system and analyze my Tech and Advisor performance stats
John actually has perfected a service department selling skills training program for Advisors, technicians and their managers. Let me tell you, if you follow it, it works!
~ Dealer Principal – Mid sized Honda Dealership Read more testimonialsFairchild Automotive Solutions Buzz
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May 31, 2023
AVOIDING ANALYSIS PARALYSIS IN SERVICE
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and energy simply compiling accurate and relative…
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May 16, 2023
Where performance is measured and reported, performance improves!
In any arena, business or sport, top performers are identified through constant, ongoing performance evaluations. If you can’t evaluate their performance, then how can you identify their status as…
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April 17, 2023
4 Effective Ways to Improve Customer Retention
Retained customers are not only more affordable, they can provide a better ROI, are generally more loyal and also send referrals. Here are a few simple and effective ways to…
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March 25, 2021
SERVICE ADVISING WHILE SHORT STAFFED!
Listen, I’m not telling YOU anything, if you have been in the industry even a short time you understand that talented help has been on short supply in the Automotive…
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