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Here are the basics to a great interactive Collaborative Customer Reception Process©, geared towards the customer – remember, psychologists say you only have 7 seconds and only ONE chance to make a good first impression! See how many check boxes YOU can cover consistently and see your CSI AND PAYCHECK soar!

Their staff gets things done without drama. Most trainers have not been successful retail sales people…..they have. When they show you a technique they will actually show you how to do it with…

~ Service Advisor – Large Quicklane Dealership Read more testimonials

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