Here are the basics to a great interactive Collaborative Customer Reception Process©, geared towards the customer – remember, psychologists say you only have 7 seconds and only ONE chance to make a good first impression! See how many check boxes YOU can cover consistently and see your CSI AND PAYCHECK soar!
We have made a huge turn around in the money we make AND our customer satisfaction scores with the same amount of customers
~ Anonymous Client Survey Response Read more testimonials
May 31, 2023
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and energy simply compiling accurate and relative…
May 16, 2023
In any arena, business or sport, top performers are identified through constant, ongoing performance evaluations. If you can’t evaluate their performance, then how can you identify their status as…
April 17, 2023
Retained customers are not only more affordable, they can provide a better ROI, are generally more loyal and also send referrals. Here are a few simple and effective ways to…
March 25, 2021
Listen, I’m not telling YOU anything, if you have been in the industry even a short time you understand that talented help has been on short supply in the Automotive…
©2023 Fairchild Automotive Solutions | Web site design by ryanlittscreative | wp-login