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Their staff gets things done without drama. Most trainers have not been successful retail sales people…..they have. When they show you a technique they will actually show you how to do it with…
~ Service Advisor – Large Quicklane Dealership Read more testimonialsFairchild Automotive Solutions Buzz
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September 20, 2019
Motivating Millennials in The Service Department
“How do I motivate my younger ‘millennial’ staff, Service Advisors, Technicians and Porters when financial rewards are not seeming to get it?” The question is very timely and pops up…
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August 9, 2019
Customer’s need to like you!
In a Dealership Service Department, the relationship with your customer is “King”. It’s far more important for the customer to actually like you than just about any other single factor….
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July 29, 2019
DEVELOPING OUR EMPLOYEES
Hello Fixed Operations Managers We all know the foundation for a great Service or Parts Department or any venture really, is great employees. But if you are reading this, you’re…
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July 3, 2019
Improving One-Line Repair Orders
Tip-Of-The-Week – One Line RO’s 8 steps to “Spending Quality Time with your customer reviewing the findings of the MPI” On a recent Friday at the Dealership I…
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Type: OAuthException
Code: 190
Subcode: 463
Please refer to our Error Message Reference.