YOUR Return on Investment is MY Business©

 
 

“John, I want to THANK YOU, you have been a very valuable team member”

Multi Franchise Dealer Group Owner


Fairchild Automotive has helped us achieve our goals through consultation and implementation. They helped us design processes to increase service revenue, increase hours per RO, and fine tune our service drive processes to increase customer satisfaction.

GM – Mid Size Chevy Dealer


They are great!

Service Director Ford Dealer North East Ga


Fairchild makes us more money

Client Survey Response


We have made a huge turn around in the money we make AND our customer satisfaction scores with the same amount of customers

Anonymous Client Survey Response


John actually has perfected a service department selling skills training program for Advisors, technicians and their managers. Let me tell you, if you follow it, it works!

Dealer Principal – Mid sized Honda Dealership


John Fairchild and his staff bend over backwards to help me. They can even get into my ADP system and analyze my Tech and Advisor performance stats

Anonymous Client Survey Response


Their staff gets things done without drama. Most trainers have not been successful retail sales people…..they have. When they show you a technique they will actually show you how to do it with your customer, That builds my confidence

Service Advisor – Large Quicklane Dealership


We made a $38 per RO improvement in parts & labor sales per repair order written and a 5% improvement in gross profit for Service as well as a 7% increase in parts gross profit by using the pricing strategy they gave us. Our store is small, this makes the difference in being profitable or NOT!

GM – Small Ford Dealership


Fairchild Automotive helped me to identify key areas to perfect our process and increase bottom line profits

Parts & Service Director – Large Toyota Dealership


John Fairchild and his staff bend over backwards to help me. They can even get into my ADP
system and analyze my Tech and Advisor performance stats

Anonymous Client Survey Response


Fairchild Automotive helped me to identify key areas to perfect our process and increase bottom line profits

~ Parts & Service Director – Large Toyota Dealership Read more testimonials

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