Their staff gets things done without drama. Most trainers have not been successful retail sales people…..they have. When they show you a technique they will actually show you how to do it with…~ Service Advisor – Large Quicklane Dealership Read more testimonials
Fairchild Automotive Solutions Buzz
June 10, 2019
The Power of The T/O
The POWER of the T/O New and Used Car Sales Departments everywhere live and die by the “T/O”. A “T/O” or “Turn Over” is a strategy employed in sales processes…
May 22, 2019
Should we find NEW customers or try to keep the ones we have?
Customer retention has been a buzz-phrase in the automotive industry for quite some time now. Customer retention is essentially the ability of a company to retain its customers over a…
May 6, 2019
Considering Lateral Support as a Service Department Dispatch System
Lateral support, Simple Support, Teams, Super Groups and Dispatch. Service Department technician production systems must be designed based on the quality and capabilities of technicians, consideration about the…
April 8, 2019
Where do we GROW?
As the economy continues to heat up, Dealerships are increasingly being cramped by lack of available space and staff to accommodate the rush of customers. In a real sense,…